Terms & Conditions

Please read carefully before booking

We have endeavoured to give a fair description in our literature and our website, if you require further information we are always happy to discuss your requirements more fully.

  1. The booking of our holiday accommodation described in this website and supporting literature is a legally binding agreement for hiring the property for a specified period. It contains rights and obligations which are set out in these conditions called the “Hiring Conditions” and to which you agree by signing the booking form. You should only do so if you are satisfied that you understand and are prepared to be bound by them. Guests do enjoy staying in our very popular watermill property; please remember that the original property was built almost 400 years ago. Some parts of the property will have uneven floorboards, low doorways and other quirky features; they were built prior to modern building regulations.
  2. The Hiring Agreement (“the agreement”) is between you (“the hirer”) and the property owner.

Bookings:
(a) The person who signs the Agreement certifies by doing so that he or she has the consent and authority of the party to agree the terms of the Agreement on behalf of all intended occupants (including any later added). The signatory must be over eighteen years of age and bookings from young people under eighteen cannot be accepted.
(b) Where bookings are made by telephone they should be confirmed by email within 48 hours.
(c) The booking is not treated as definite, that is, as the Agreement, until Moulin de Beny. has received the booking form together with the deposit of 100 euros per week. Hiring including the cancellation insurance fee and the cost of any additional requirements (“extras”) detailed on the booking form;
(d) Please note a booking made by telephone and not confirmed as above will not be treated as definite and after the expiry of the 48 hour period the property may be hired by some one else.

Payment: Depending on the time of year, if you book for two or more consecutive weeks in the same accommodation you may benefit from a discount – please ask before booking.  Bed linen and towels are included within your booking.

Deposit: The 100 euro deposit (payable by Bank Transfer) is none refundable 4 weeks prior to arrival.

The Balance: is due by bank transfer two days before arrival or cash on day of arrival.(please specify your preferred option of payment in the message section of the booking form.  We recommend strongly that you have adequate insurance in the event of cancellation for unforeseen circumstances (health issues etc.) after you have paid the balance, as the balance is also non-refundable.

Payment of Balance can be made in the following ways:

  • By bank transfer.  (We will provide bank account details).
  • Cash on arrival

Facilities:  Heating, lighting, linen & towels are all included in the tariff, as are toilet and cleaning essentials.  All you have to provide is food and drink.

We will be delighted to provide information and advice on activities that you may wish to undertake or attractions that you may wish to visit during your stay. This includes information leaflets.

Launderette Facilities:
Shared launderette facilities are available including washing machine, tumble dryer, ironing board and iron. The machines, are located within the main mill building. There is a charge-per-load.

Arrival and Departure:  To allow us to clean the accomodation in time for the arrival of our next guests, we kindly ask you to return the keys by 10:00 on the day of your departure. If you wish to leave later, just let us know – it may be possible to arrange this. We also ask you to schedule your arrival between 15:00 and 19:00 hours, but once again it may be possible to arrange for an arrival outside these hours if you contact us in advance.

Cleaning:  Whilst all our properties are thoroughly cleaned and checked after every let, we request guests to leave their accommodation clean and tidy (i.e. dishes washed, cooker cleaned, bins emptied, etc.).Service cleaning is available at the end of your stay if required, at a charge of 45 euros, please make your request on arrival . Any damage or breakages should be notified to us and paid for if requested. We do not accept responsibility for any loss or damage to guests’ property, including vehicles.

Smoking Policy:  All of our buildings are designated to be non-smoking inside,Smoke alarms are fitted, but we do allow guests to smoke in the gardens away from the buildings please use the sand buckets provided for smoking related litter.

Pets Policy:  Unfortunately we don’t take pets at Moulin de Beny, primarily due to risks to other guests from  pet allergies, also the surrounding fields contain sheep and cattle all year round and we have a very good and responsible working relationship with our neighbouring farmers and do not wish to prejudice that as a result of an incident involving a guest’s dog. We wish to maintain our gardens in a clean healthy condition for children and all guests.

 

The accuracy of our website & brochure:

We do our best to make sure that our website and brochure are always accurate and up-to-date. However, the information found within our website and brochure must only be used as a general guide to our accommodation and facilities. For accurate information please contact us for confirmation prior to booking your stay, Third party information such as local attractions, places to visit and availability is supplied in good faith at the time of being published, its accuracy must be confirmed by you before planning your stay.